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ABOUT SPECIALIST CARS TRING.

Find out more about what we do and our team.

Latest News & Events

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The BMW Apprenticeship Scheme

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The BMW Detox Offer

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Hiring: Retail Sales Consultant

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WE'RE ON SOCIAL MEDIA

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WE ARE RECRUITING

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Our Current Offers

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The All-New BMW 3 Series - Now at 4.9% APR

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The BMW i Range

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Snow Centre Partnership

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David Lloyd Partnership Announcement

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Harpenden Rugby Club Partnership

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Luton Rugby Club

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Tring Cricket Club Partnership

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Knebworth Cricket Club

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St Michaels Manor Partnership

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Odyssey Gym Knebworth Partnership

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Luton Town Football Club Partnership

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THE BMW X3. LEAD WITHOUT COMPROMISE.

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THE BMW X4. TAKE CENTRE STAGE.

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THE NEW BMW X5

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INTRODUCING… THE 8

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BMW Help: Recalls

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The Specialist Cars Opt In

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Check In. Top Up. Check Out.

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VED Tax Changes

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BMW i8 Roadster

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Bump it. Snap it. Send it.

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0% Financing on Servicing & Parts at Specialist Cars

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Impress with the new BMW Shadow Edition

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BMW Head-Up Screens at Specialist Cars

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BMW Advanced Car Eye at Specialist Cars

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BMW Integrated Navigation at Specialist Cars

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BMW Electric Week, 19 - 28 Feb.

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Specialist Cars - BMW Marketing Champions 2015.

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Hiring: Technician

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Where Next?

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Specialist Cars BMW Tring supporting MIX 96.

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Give your BMW a liquid detox.

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THE BMW M140i.

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THE BMW 1 SERIES.

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Meet the team

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Clive James

Finance Director
  • Department Accounts

Peter Jukes

General Sales Manager
  • Department BMW Sales

Steven Gonzalez

New Car Manager
  • Department BMW Sales

Gary Goodricke

BMW Loyalty Manager
  • Department BMW Sales

John Mullarkey

Business Manager
  • Department BMW Sales

Nikki Chetty

MW Showroom Host

Jason Tack

Retail Sales Consultant
  • Department BMW Sales

Ashley Nugent

Retail Sales Consultant
  • Department BMW Sales

Mark Brimmell

Retail Sales Consultant
  • Department BMW Sales

Mark Wilson

Retail Sales Consultant

Adam Fox

Retail Sales Consultant
  • Department BMW Sales

Gerry Lane

Retail Sales Consultant
  • Department BMW Sales

Zame Ahmed

Retail Sales Consultant
  • Department BMW Sales

Nick Turner

Retail Sales Consultant
  • Department BMW Sales

Bill Overington

Group Corporate Manager
  • Department Corporate

Steve Harper

Corporate Sales Manager
  • Department Corporate

Elayne Flitney

Service Reception Manager
  • Department Aftersales

Megan Minall

Service Administrator
  • Department Aftersales

Aaron Henry

Parts Manager
  • Department Aftersales

James Thiel

Aftersales Genius
  • Department BMW Sales

Akbar Karawalli

Parts Advisor
  • Department Aftersales

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

I spoke to the used cars manager about my experience and concern. He gave the distinct impression of, that's the way it is. I have also called BMW head office to complain and they advised Tring would call me to discuss. They have not called.

Service

Jason Tack and the team always make us (me my family) welcome. Hence always willing to drive 75 miles to receive that service

Service

Undertook all the work required. Car wasn't cleaned inside which would have allowed me to rate it higher

Service

Booking process was smooth, collection and delivery service was perfect. Unable to resolve two minor warranty issues sadly.

Service

New brakes work, rattle gone

Service

not happy

Service

I would have given completely satisfied but I found a plastic piece of one seat broken off after service which was not replaced/fixed which I would like sorted but have no time to arrange a visit

Service

Very helpful staff. I had to change my appointment and there was plenty of availability. When I arrived some extra recall work had to be done but I could work in the waiting area.

Service

Overall very pleased with the service and MOT rating.

Service

The staff are extremely helpful.

Service

Professional, friendly and efficient service. Excellent customer service.

Service

The vehicle has a service package on it but then everything it needs checking is not covered

Service

The comms were poor and I felt I had to chase to get any updates

Service

Great service. Picked up car and dropped it back the same day

Service

Service was fine. Car valetting afterwards was below usual good standard.

Service

Fixed all problems

Service

As explained above + once again they needed the car for 2 days, I was advised that as I had a hire car my service was not a priority

Service

Car completed and valeted to satisfaction

Service

Professional service, and advised on other things without being pushy about it.

Service

I had one call to update me on my car progress then nothing. I had to call several times and even then received conflicting information. Being told my car would not be ready that day (at 6pm) was not helpful.

Service

Car had an MOT needed a new battery but garage didn't have one in stock

Service

Staff were friendly and helpful. Disappointed my car wasn't washed and cleaned as promised as part of service. I was asked on day and confirmed I'd like it washed, but it was dirty at pickup.

Service

No car wash - equipment frozen!

Service

Excellent servie but you are expensive!

Service

Would have been nice to have had a courtesy car or collection / delivery service offered.

Service

Good that MOT could be done whilst I waited. Car wasn't cleaned fully inside though, boot had not been cleaned at all

Service

Happily addressed a minor question alongside the service.

Service

I was notified of action required and why and it was dealt with satisfactorily.

Service

Waiting three weeks for a curtesy car seems standard?

Service

Service adviser didn't return calls as promised

Service

I was looked after and the car had the service it needed. My attention was brought to the two rear tyres that were on 3. I checked this out with the tyre specialist who reported them to be on 4.They check them for me every two thousand miles.

Service

Kept updated and made to to feel very welcome. Marc Sanchez helped choose order and arrange winter tyres and then arrange storage. Nothing was too much trouble. Everyone was so helpful. Usually I hate going to the garage, now it's a pleasure ??

Service

car service and car wash were very satisfactory

Service

The lead time for the service was far too long to get a car available.

Service

Good customer support

Service

Please see my answer above.

Service

Appalling diagnosis indeed misdiagnosis. A couldn't care attitude and 100 pounds for a somple investigation which independent garages do for free. Very expensive service. Independent garages better value

Service

Only in to change a headlamp bulb. Could have been quicker

Service

Carried out everything to expectation.

Service

Efficient

Service

we were well treated by all staff we were in contact with and the salesman was particularly helpful

Service

Pricing. Should be able to change oil and three filters for less than 350 pounds.

Service

Car serviced as promised. Even collected and delivered my car. Price as promised

Service

see above re-assuring safety check

Service

Lengthy wait when delivering my car for the service and when I picked it up, it had not been washed even though I was told it would be done when I handed the car in for service.

Service

Service was carried out promptly

Service

servicet expensive for what was done

Service

Very good at explaining service requirements and onboard system message.

Service

delay due to wrong part being ordered/delivered

Service

Had to go their twice

Service

I had to drive the car away with the intermittent fault after I'd been assured it had been fixed.

Service

Quick service with prompt advice on what I should do (I was 200 miles from home when I visited and had an alert on my dash) and kept up to date with progress of my car being fixed.

Service

Very prompt

Service

Again very good service

Service

Always gd service

Service

Video sound was poor and virtually unintelligible. It was too fast and seemed perfunctory. A good and useful idea turned into a bad experience. I advise you do it right or you don't do it!

Service

The Service Adviser was helpful and polite

Service

Friendly helpful staff

Sales

Bought this car for my wife who prefers to drive with camera assistance. On the BMW app that part relating to PDC it showed cameras which gave the impression that they are included. So we on advice removed the camera from our optional list.

Sales

The sales team at Specialist cars were excellent, Jason Tack was extremely helpful.

Sales

Easy to do business with, plus I got a really cracking deal on my X3.

Sales

good knowegable salsman

Sales

Excellent service but the parcel shelf was missing when we collected it. There was also no cleaning pack as there has been previously

Sales

effotless

Sales

As previously stated,this is due to the care Mark Wilson takes of his customers.

Sales

They were, as ever, on top of their game and tried to make the best of a manufacturer/dealer relationship which has become all about "producer" and not very much about "customer".

Sales

Jason Tack was very patience and experienced and explained in details of the documents of purchase of the car and on delivery day before one sign them. Everything went smoothly without any problem.

Sales

Everything was explained to me in detail and also came out to the car and set it up for me so I understood.

Sales

Completely satisfied

Sales

Its always a good feeling when you get your new car, its a bonus when its a BMW. Everytime i been here i was made to feel special.

Sales

From knowledge of car, to delivery, approximate waiting time to every question asked, we were answered.

Sales

When the salesperson offers to come in on their day off because it’s more convenient for you, the customer you know you’ve got their undivided attention.

Sales

Good customer service.

Sales

A lack of refreshments.

Sales

Very high quality and importantly low-pressure salesman

Sales

Very helpful. I was kept informed of the date the car would be ready . When I collected my car I was not rushed & I was told if I was unsure of anything I could return any time .

Sales

Mark Wilson provided great service. Very friendly, good communication, loved the videos of the car when it came in.

Sales

After agreeing the purchase price of the car and even after paying the deposit, the BMW sales team advised they had made an error and said they had to recalculate which meant the price of the car and hence the finance payments increased.