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ABOUT SPECIALIST CARS TRING.

Find out more about what we do and our team.

Latest News & Events

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The BMW Detox Offer

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Hiring: Retail Sales Consultant

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THE BMW X3 M SPORT.

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WE'RE ON SOCIAL MEDIA

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WE ARE RECRUITING

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Our Current Offers

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The All-New BMW 3 Series - Now at 4.9% APR

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The BMW X3 & X4 Offer

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The BMW i Range

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Snow Centre Partnership

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David Lloyd Partnership Announcement

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Harpenden Rugby Club Partnership

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Luton Rugby Club

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Tring Cricket Club Partnership

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Knebworth Cricket Club

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St Michaels Manor Partnership

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Odyssey Gym Knebworth Partnership

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Luton Town Football Club Partnership

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THE BMW X3. LEAD WITHOUT COMPROMISE.

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THE BMW X4. TAKE CENTRE STAGE.

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THE NEW BMW X5

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INTRODUCING… THE 8

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The BMW Apprenticeship Scheme

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BMW Help: Recalls

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The Specialist Cars Opt In

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Check In. Top Up. Check Out.

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VED Tax Changes

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BMW i8 Roadster

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Bump it. Snap it. Send it.

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0% Financing on Servicing & Parts at Specialist Cars

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Impress with the new BMW Shadow Edition

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BMW Head-Up Screens at Specialist Cars

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BMW Advanced Car Eye at Specialist Cars

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BMW Integrated Navigation at Specialist Cars

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BMW Electric Week, 19 - 28 Feb.

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Specialist Cars - BMW Marketing Champions 2015.

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Hiring: Technician

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Where Next?

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Specialist Cars BMW Tring supporting MIX 96.

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Give your BMW a liquid detox.

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THE BMW M140i.

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THE BMW 1 SERIES.

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Meet the team

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Clive James

Finance Director
  • Department Accounts

Peter Jukes

General Sales Manager
  • Department BMW Sales

Steven Gonzalez

New Car Manager
  • Department BMW Sales

Gary Goodricke

BMW Loyalty Manager
  • Department BMW Sales

John Mullarkey

Business Manager
  • Department BMW Sales

Nikki Chetty

MW Showroom Host

Jason Tack

Retail Sales Consultant
  • Department BMW Sales

Ashley Nugent

Retail Sales Consultant
  • Department BMW Sales

Mark Brimmell

Retail Sales Consultant
  • Department BMW Sales

Mark Wilson

Retail Sales Consultant

Adam Fox

Retail Sales Consultant
  • Department BMW Sales

Gerry Lane

Retail Sales Consultant
  • Department BMW Sales

Zame Ahmed

Retail Sales Consultant
  • Department BMW Sales

Nick Turner

Retail Sales Consultant
  • Department BMW Sales

Bill Overington

Group Corporate Manager
  • Department Corporate

Steve Harper

Corporate Sales Manager
  • Department Corporate

Elayne Flitney

Service Reception Manager
  • Department Aftersales

Megan Minall

Service Administrator
  • Department Aftersales

Aaron Henry

Parts Manager
  • Department Aftersales

James Thiel

Aftersales Genius
  • Department BMW Sales

Akbar Karawalli

Parts Advisor
  • Department Aftersales

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Waiting three weeks for a curtesy car seems standard?

Service

I was notified of action required and why and it was dealt with satisfactorily.

Service

Service adviser didn't return calls as promised

Service

I was looked after and the car had the service it needed. My attention was brought to the two rear tyres that were on 3. I checked this out with the tyre specialist who reported them to be on 4.They check them for me every two thousand miles.

Service

Kept updated and made to to feel very welcome. Marc Sanchez helped choose order and arrange winter tyres and then arrange storage. Nothing was too much trouble. Everyone was so helpful. Usually I hate going to the garage, now it's a pleasure ??

Service

car service and car wash were very satisfactory

Service

The lead time for the service was far too long to get a car available.

Service

Good customer support

Service

Appalling diagnosis indeed misdiagnosis. A couldn't care attitude and 100 pounds for a somple investigation which independent garages do for free. Very expensive service. Independent garages better value

Service

Efficient

Service

Only in to change a headlamp bulb. Could have been quicker

Service

Carried out everything to expectation.

Service

Please see my answer above.

Service

Pricing. Should be able to change oil and three filters for less than 350 pounds.

Service

we were well treated by all staff we were in contact with and the salesman was particularly helpful

Service

Car serviced as promised. Even collected and delivered my car. Price as promised

Service

Lengthy wait when delivering my car for the service and when I picked it up, it had not been washed even though I was told it would be done when I handed the car in for service.

Service

see above re-assuring safety check

Service

Service was carried out promptly

Service

servicet expensive for what was done

Service

Very good at explaining service requirements and onboard system message.

Service

delay due to wrong part being ordered/delivered

Service

Had to go their twice

Service

I had to drive the car away with the intermittent fault after I'd been assured it had been fixed.

Service

Again very good service

Service

Very prompt

Service

Quick service with prompt advice on what I should do (I was 200 miles from home when I visited and had an alert on my dash) and kept up to date with progress of my car being fixed.

Service

The Service Adviser was helpful and polite

Service

Always gd service

Service

Video sound was poor and virtually unintelligible. It was too fast and seemed perfunctory. A good and useful idea turned into a bad experience. I advise you do it right or you don't do it!

Service

Dealt with service quickly and efficiently. Big improvement on last time I went to them when their service department was a complete shambles. They had lots of staff changes and it showed.

Service

Poor communication. Delays. The result however was fine.

Service

Good but misunderstanding over wait time while service was done. It was booked as a while-I-wait. So I thought.

Service

be more pro-active about finding the waiting customers in reception...

Service

Fantastic customer first service and flexibility demonstrated by Nathan Lynch and team

Service

Efficient and friendly environment

Service

Service done on time and at agreed price.

Service

The only slight criticism I have is that the supplementary documentation was not fully completed. That said, the work docket was comprehensive and helpful in the detail it provided.

Service

The process was completed with no problems,also letting me know the details of the work verbally on collection

Service

A good job done

Service

Flawless service

Service

Dealt with my recent servicing in an efficient , trimeous and courteous way

Service

Work seems to have been done well but the online video sent afterwards was inaudible!

Service

The service and the resolution of other problems were carried out very efficiently.

Service

Responsive

Service

My car was picked up and taken to the service centre by Karl one of the drvers who always picks my vehicle up and he is a credit to your company

Service

All work done OK but I had to wait an extra day to get the car back because of a shortage of drivers.

Service

I thought I needed new tyres, and these were ordered in advance. Only reservation is that I noted that the screen washers had lost power, and this has not been attended to, and they are now worse.

Service

Immaculate car clean and was a sent a video of my car once service completed

Service

Would have been completely satisfied if the car pick-up and delivery was not cancelled as I was out of range. This should have been known before offering.

Service

I had requested the car to be washed but in parts it was still dirty when I received it back. Just the final detail missing so not really a complaint but the detail matters

Service

Good experience

Service

As above very good service

Service

My car was picked up and dropped back to me which was an excellent service. However the tyre pressure sensor alerted as soon as I got in the car after receiving it and I needed to take it to a garage to reset it myself! My car was supposed to be va

Service

good service

Service

Pre-assessed repairs were not completed and agreed contact channel was not used. Car was returned unfinished even though parts were received within the time frame of my holiday. I now need to return to the dealership, losing a half day of work.

Service

As previously stated,this is due to the care Mark Wilson takes of his customers.

Sales

They were, as ever, on top of their game and tried to make the best of a manufacturer/dealer relationship which has become all about "producer" and not very much about "customer".

Sales

Jason Tack was very patience and experienced and explained in details of the documents of purchase of the car and on delivery day before one sign them. Everything went smoothly without any problem.

Sales

Everything was explained to me in detail and also came out to the car and set it up for me so I understood.

Sales

From knowledge of car, to delivery, approximate waiting time to every question asked, we were answered.

Sales

Its always a good feeling when you get your new car, its a bonus when its a BMW. Everytime i been here i was made to feel special.

Sales

Completely satisfied

Sales

When the salesperson offers to come in on their day off because it’s more convenient for you, the customer you know you’ve got their undivided attention.

Sales

Good customer service.

Sales

Very high quality and importantly low-pressure salesman

Sales

A lack of refreshments.

Sales

Very helpful. I was kept informed of the date the car would be ready . When I collected my car I was not rushed & I was told if I was unsure of anything I could return any time .

Sales

After agreeing the purchase price of the car and even after paying the deposit, the BMW sales team advised they had made an error and said they had to recalculate which meant the price of the car and hence the finance payments increased.

Sales

Mark Wilson provided great service. Very friendly, good communication, loved the videos of the car when it came in.

Sales

Always welcoming on arrival at centre. Knowledgeable, highly capable sales guy - Nick Turner - with exactly the appropriate approach for me. Very efficient arrangement of test drives, speedy location of ideal spec car and a very good deal.

Sales

Everything went smoothly and i was out of there within an hour.

Sales

Nice friendly helpful people and in particular Gerry Lane

Sales

Everything went very smoothly, the staff at BMW were always available and courteous

Sales

Efficient, Helpful,Professional - easy to contact

Sales

Excellent salesman and nothing too much trouble

Sales

Just unfortunate the length of delivery to the dealer

Sales

Everything was fine and Jamie Page is a very nice, helpful chap.