Loading...

ABOUT SPECIALIST CARS TRING.

Find out more about what we do and our team.

Latest News & Events

Show me

0 items found Done

No news found with your current search criteria.

The Spring Service Offer

Read

The Specialist Cars Spring Offers

Read

The BMW Apprenticeship Scheme

Read

Hiring: Retail Sales Consultant

Read

WE'RE ON SOCIAL MEDIA

Read

Our Current Offers

Read

The BMW i Range

Read

Snow Centre Partnership

Read

David Lloyd Partnership Announcement

Read

Harpenden Rugby Club Partnership

Read

Luton Rugby Club

Read

Tring Cricket Club Partnership

Read

Knebworth Cricket Club

Read

St Michaels Manor Partnership

Read

Odyssey Gym Knebworth Partnership

Read

Luton Town Football Club Partnership

Read

THE NEW BMW X5

Read

INTRODUCING… THE 8

Read

BMW Help: Recalls

Read

The Specialist Cars Opt In

Read

Check In. Top Up. Check Out.

Read

VED Tax Changes

Read

BMW i8 Roadster

Read

Bump it. Snap it. Send it.

Read

0% Financing on Servicing & Parts at Specialist Cars

Read

Impress with the new BMW Shadow Edition

Read

BMW Head-Up Screens at Specialist Cars

Read

BMW Advanced Car Eye at Specialist Cars

Read

BMW Integrated Navigation at Specialist Cars

Read

BMW Electric Week, 19 - 28 Feb.

Read

Specialist Cars - BMW Marketing Champions 2015.

Read

Hiring: Technician

Read

Where Next?

Read

Specialist Cars BMW Tring supporting MIX 96.

Read

What type of BMW Engine is right for you?

Read

BMW xDRIVE.

Read

WE ARE RECRUITING

Read

THE BMW M140i.

Read

THE BMW 1 SERIES.

Read

BMW Connected Drive.

Read

BMW Genius

Read

Meet the team

0 items found Done
  • No filters have been added

No news found with your current search criteria.

Clive James

Finance Director
  • Department Accounts

Peter Jukes

General Sales Manager
  • Department BMW Sales

Steven Gonzalez

New Car Manager
  • Department BMW Sales

Gary Goodricke

BMW Loyalty Manager
  • Department BMW Sales

John Mullarkey

Business Manager
  • Department BMW Sales

Nikki Chetty

MW Showroom Host

Jason Tack

Retail Sales Consultant
  • Department BMW Sales

Ashley Nugent

Retail Sales Consultant
  • Department BMW Sales

Mark Brimmell

Retail Sales Consultant
  • Department BMW Sales

Mark Wilson

Retail Sales Consultant

Adam Fox

Retail Sales Consultant
  • Department BMW Sales

Gerry Lane

Retail Sales Consultant
  • Department BMW Sales

Zame Ahmed

Retail Sales Consultant
  • Department BMW Sales

Nick Turner

Retail Sales Consultant
  • Department BMW Sales

Bill Overington

Group Corporate Manager
  • Department Corporate

Steve Harper

Corporate Sales Manager
  • Department Corporate

Elayne Flitney

Service Reception Manager
  • Department Aftersales

Megan Minall

Service Administrator
  • Department Aftersales

Aaron Henry

Parts Manager
  • Department Aftersales

James Thiel

Aftersales Genius
  • Department BMW Sales

Akbar Karawalli

Parts Advisor
  • Department Aftersales

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

They did everything that I asked for and were helpful and courteous. A world of difference from the Audi dealer that I use for my other car.

Service

Two of the tyres had nails in them which I told you about but the tyre pressures were not correct and this didn't get picked up or acted upon.

Service

Not helped by the complete lack of parking available when we arrived to leave the car.

Service

I have never experienced any problems and all queries fully answered fully.

Service

Great staff.very helpful friendly

Service

Everything was completed as scheduled.

Service

Apart from a longish wait when booking the car in and struggling to find my car when picking it up, all was fine.

Service

Email reminders before service, kept up to date during the service. Very thorough, good debriefing on vehicle collection.

Service

Looked after extremely well and our rather dirty car came back looking like new.

Service

Prompt and efficient

Service

Because i'm completely satisfied

Service

Very helpful, informative and cooperative

Service

Class act again

Service

Good service and friendly staff.

Service

Whilst the staff were very courteous and welcoming, they were unable to identify the issues with the car I had asked them to look at

Service

As always it is the honesty and and the personal care given by the BMW team

Service

I had dealer installed Apple CarPlay after an order was messed up by the sales person at the time of purchase from Sytner, despite bringing this to Tring's attention, CarPlay was removed after an update leaving me to source my own solution.

Service

Staff excellent and Would have given 4-5* had it not have been for below:- 1. On site Parking issues! I.e. no parking available 2. Contacting the garage by phone to make appointment - tried for 2 days to contact but no answer

Service

Completed quickly and no issues since so I'm 100% happy.

Service

Waited for my car on time as promised and washed

Service

Invoiced for brake pads/discs, until I queried it. It was only that had been sent a workshop video of the works to be carried out the day before that I knew the work was not done. I had not, I would have been ripped off to the tune of £500/600

Service

The car has various faults which have tried to be fixed but havent. The car came back dirty including a packet of cigarettes under the seat.

Service

Just the way it was handle

Service

Friendly, honest and very helpful staff.

Service

I put my car in for it's service and as it's low mileage I can't help but feel a service was not carried out. Reason being is because I've not received a service report and my car is still saying it's due a service in 3000m

Service

I have lost confidence but I have to go there because of extended warranty

Service

Great service from Nick Turner

Service

The service and collection was great, I was phoned and told my MOT was nearly due, would I like it done, I said yes and all OK, that said it should have been free, when I bought the car in July I Was told I could have a free MOT when due.

Service

The service chap I saw was very helpful and knowledgeable. You don't always get that elsewhere

Service

They were the only service centre near me able to book my car in for a MOT & end of warranty check within the 2 week time frame. Based on the service I received they will be my default service centre for my car as they were a joy to deal with.

Service

1st time car services. Easy to arrange date of service and subsequent time for pick-up and drop off.

Service

I spoke to the used cars manager about my experience and concern. He gave the distinct impression of, that's the way it is. I have also called BMW head office to complain and they advised Tring would call me to discuss. They have not called.

Service

Jason Tack and the team always make us (me my family) welcome. Hence always willing to drive 75 miles to receive that service

Service

Undertook all the work required. Car wasn't cleaned inside which would have allowed me to rate it higher

Service

Booking process was smooth, collection and delivery service was perfect. Unable to resolve two minor warranty issues sadly.

Service

New brakes work, rattle gone

Service

I would have given completely satisfied but I found a plastic piece of one seat broken off after service which was not replaced/fixed which I would like sorted but have no time to arrange a visit

Service

not happy

Service

Very helpful staff. I had to change my appointment and there was plenty of availability. When I arrived some extra recall work had to be done but I could work in the waiting area.

Service

Professional, friendly and efficient service. Excellent customer service.

Service

Overall very pleased with the service and MOT rating.

Service

The staff are extremely helpful.

Service

The vehicle has a service package on it but then everything it needs checking is not covered

Service

The comms were poor and I felt I had to chase to get any updates

Service

Great service. Picked up car and dropped it back the same day

Service

Service was fine. Car valetting afterwards was below usual good standard.

Service

Fixed all problems

Service

Car completed and valeted to satisfaction

Service

As explained above + once again they needed the car for 2 days, I was advised that as I had a hire car my service was not a priority

Service

Professional service, and advised on other things without being pushy about it.

Service

I had one call to update me on my car progress then nothing. I had to call several times and even then received conflicting information. Being told my car would not be ready that day (at 6pm) was not helpful.

Service

Car had an MOT needed a new battery but garage didn't have one in stock

Service

No car wash - equipment frozen!

Service

Staff were friendly and helpful. Disappointed my car wasn't washed and cleaned as promised as part of service. I was asked on day and confirmed I'd like it washed, but it was dirty at pickup.

Service

Excellent servie but you are expensive!

Service

Would have been nice to have had a courtesy car or collection / delivery service offered.

Service

Good that MOT could be done whilst I waited. Car wasn't cleaned fully inside though, boot had not been cleaned at all

Service

Happily addressed a minor question alongside the service.

Service

Waiting three weeks for a curtesy car seems standard?

Service

I was notified of action required and why and it was dealt with satisfactorily.

Service

Service adviser didn't return calls as promised

Service

I was looked after and the car had the service it needed. My attention was brought to the two rear tyres that were on 3. I checked this out with the tyre specialist who reported them to be on 4.They check them for me every two thousand miles.

Service

Kept updated and made to to feel very welcome. Marc Sanchez helped choose order and arrange winter tyres and then arrange storage. Nothing was too much trouble. Everyone was so helpful. Usually I hate going to the garage, now it's a pleasure ??

Service

car service and car wash were very satisfactory

Service

The lead time for the service was far too long to get a car available.

Service

Good customer support

Service

Please see my answer above.

Service

Only in to change a headlamp bulb. Could have been quicker

Service

Carried out everything to expectation.

Service

Efficient

Service

Appalling diagnosis indeed misdiagnosis. A couldn't care attitude and 100 pounds for a somple investigation which independent garages do for free. Very expensive service. Independent garages better value

Service

we were well treated by all staff we were in contact with and the salesman was particularly helpful

Service

Pricing. Should be able to change oil and three filters for less than 350 pounds.

Service

Polite, pleasant staff who seem to know their business.

Sales

The whole process went very smoothly.

Sales

Appart from wrong tyre pressure set Have done a lot to put right poor ride quality

Sales

All went smoothly, politely & fairly.

Sales

Quick to respond to my inquiry. Good service was kept up to date the whole time. Everyone was helpful, friendly and professional.

Sales

I have had so many cars from Specialist Cars Tring and Mark Wilson's approach, customer service and understanding to my requirements is consistently flawless.

Sales

The salesman came to collect me from my house and drove me to dealership . Spent good time with me explaining car and setting up my phone contacts etc.

Sales

Personal service from Jason Tack ensured a smooth ride in every sense.

Sales

Bought this car for my wife who prefers to drive with camera assistance. On the BMW app that part relating to PDC it showed cameras which gave the impression that they are included. So we on advice removed the camera from our optional list.

Sales

Friendly helpful staff

Sales

The sales team at Specialist cars were excellent, Jason Tack was extremely helpful.

Sales

Easy to do business with, plus I got a really cracking deal on my X3.

Sales

good knowegable salsman

Sales

Excellent service but the parcel shelf was missing when we collected it. There was also no cleaning pack as there has been previously

Sales

effotless

Sales

As previously stated,this is due to the care Mark Wilson takes of his customers.

Sales

They were, as ever, on top of their game and tried to make the best of a manufacturer/dealer relationship which has become all about "producer" and not very much about "customer".

Sales

Jason Tack was very patience and experienced and explained in details of the documents of purchase of the car and on delivery day before one sign them. Everything went smoothly without any problem.

Sales

Everything was explained to me in detail and also came out to the car and set it up for me so I understood.

Sales

Its always a good feeling when you get your new car, its a bonus when its a BMW. Everytime i been here i was made to feel special.

Sales

From knowledge of car, to delivery, approximate waiting time to every question asked, we were answered.

Sales

Completely satisfied