Service Administrator



28 May 2021

We're now looking for a driven individual with a passion for BMW & MINI to join our Aftersales team.


Job Title: Service Administrator


Detailed Responsibilities:


Answer incoming telephone calls

To take service bookings and load the workshop in an efficient manner within the guidelines setup by the management & company policy

To carry out prospecting and follow up calls

To deal with customer requirements in a courteous manner ensuring the highest standard of customer service

Compile daily banking for the accounts department

Prepare & compile job cards 3 days ahead of the booking, checking for recalls and quality enhancements

Raise job cards on request updating necessary logs for BMW & MINI and ensure required parts are ordered

To be proactive with regards to filing and general housekeeping of the departments administration

To provide support at the service front desk during busy periods and cover absences as necessary

To maintain good working relationships with colleagues and other departments

To assist with any reasonable request by the service manager that aids the smooth running of the service department.


To apply please send your CV and Covering Letter to